The DStv Explora Ultra brings the best of two worlds together by introducing streaming Apps to the popular DStv Explora, adding depth to the entertainment offering available. Now with built-in Wi-Fi , Streaming Apps, plus support for 4K, HDR and Dolby Atmos.
With the introduction of streaming apps, our new Explora Ultra adds depth to the entertainment offering available. We’re giving you on-demand access to world-class shows and movies and ensuring you never miss a moment with our renowned PVR, BoxOffice and Catch Up. The DStv Explora Ultra puts the power in your hands so you can enjoy all the best content, exactly the way you want to.
- Enjoy streaming services including DStv, Showmax, Netflix, Prime Video and YouTube - directly from the APPS button on your remote. You can even add Netflix to your DStv account (Streaming subscription required).
- Watch Catch Up on your new Explora Ultra. There's over 175 hours ready to enjoy at any time and if you connect your Explora Ultra to the internet, you'll get all the Catch Up content for your package.
- Pause live TV for up to two hours and record up to 110 hours of your favorite shows. Savour every moment with instant replays, fast forward, rewind and slow motion.
- Easily find something to enjoy with the eight-day TV guide and recommendations across DStv, BoxOffice, Showmax and selected apps-access all this from the HOME button.
Connect your Explora Ultra to the Internet for more
You can connect your Explora Ultra to the internet with built-in WiFi or via an ethernet cable (not included). Data charges apply when the DStv Explora Ultra is connected to the internet. Although a capped connection may be used for limited streaming, we recommend an uncapped connection (due to volume of data consumed when streaming), with line speed based on your viewing requirements.
A minimum 2Mbps is recommended for SD downloads; for SD streaming, a minimum of 4Mbps; for HD streaming*, a minimum of 10Mbps (plus connection to an HD capable TV); for 4K streaming*, we recommend checking the requirements of the individual content suppliers (plus connection to a 4K-capable TV).
DStv A9 Remote Control
Our newest remote gives you full control of your Explora Ultra. We’ve added an APPS button to give you quick access to our streaming apps and a HOME button where you’ll find recommendations. There’s also quick access to your Playlist, Catch Up, BoxOffice and the TV Guide.
This remote features backlighting and can be programmed to control other audio/visual equipment.
Protect your Device
Your decoder comes with a one-year warranty. To extend your coverage further, get Device Insurance with DStv. NMS Insurance Services (SA) Limited policy sets out terms and conditions under which your decoder will be insured.
We deliver anywhere in South Africa from Monday to Friday (excluding public holidays). If you live in any outlying town we might need some additional time but we promise it is worth the wait
What will the delivery cost you?
We will always try to bring your order to your doorstep in the most affordable way. Here is a simple guide to show you the options available:
Type of products
Delivery Fee
Orders over R450 (excludes TV’s, Large Appliances, Furniture, Beds, Large Items, Outdoor & Sports Equipment)
Free Delivery
Beds
Free Delivery
Orders under R450
R65.00
TV's
R100.00
Large Appliances, Beds, Inverters/Portable Inverters, Outdoor & Sports Equipment
R200.00
Large Items, DIY & Furniture
R300.00
When will delivery take place?
Our delivery team is ready to pack and deliver your order as soon as payment confirmation and required supporting documents such as TV License validation are received.
What if I miss my delivery?
We will make sure to give you a call and reschedule as soon as possible.
What if my items are damaged, faulty or incorrectly delivered?
Please notify us within 24 hours of receipt of delivery on 0800 111 081 or everyshop@jdg.co.za. We will do our best to have the damaged product collected and a new product delivered to you. For more details view our returns and refunds policy.
What if I receive the incorrect items or quantity of products?
Mistakes do happen, should you experience this please notify us immediately so that we can get our team to assist you. You can notify us on 0800 111 081 or everyshop@jdg.co.za and we will arrange to collect the incorrect items and replace them as soon as possible.
What about Returns & Refunds?
If you are not absolutely in love with your new purchase you may return or exchange your products subject to producing the original receipt and ensuring the product is in its original packaging and condition.
You are welcome to view our full returns and refund policy in our terms and conditions to guide you with the process and to learn more about products that can not be returned.
Should you wish to return items, you can use the online return functionality within 24 hours of delivery under the “My Account” Tab on the right-hand side of the navigation bar.
