Vodacom (Pty) Ltd (“Vodacom”) is selling Good As New devices, which are pre-owned devices.
Customers who purchase Good As New devices at participating Vodacom channels agree to be bound by the following Terms and Conditions:
What is it?
Good As New devices are devices that have been previously owned. These devices have been certified and approved for resale by Vodacom and are fully functional and are re-packaged in a Vodacom branded box.
Good As New devices offer customers access to premium devices that they desire, at a lower price as they are pre-owned.
Good as New devices only include a battery (internal/external) and SIM eject pin. No other accessories are included, such as a charger adapter or USB charging cable pin, to name a few.
Additional Warranty Information:
Good As New devices are used and may have scratches or minor cosmetic impairments which are not covered by warranty and for which Vodacom and the supplier cannot be held responsible.
Good As New devices include a 12-month supplier warranty. This covers warranty related device faults that a customer may encounter with the hardware, including the battery, of the device as agreed to under the specific supplier warranty conditions. The warranty does not cover accidental, physical or liquid related damage.
Please retain your proof of purchase for the duration of the 12 month warranty period, in the event a repair or swap is required.
The warranty covers the cost of repair or a like for like model replacement, depending on the specific supplier warranty. Replacements will be issued in accordance with the specification of the handset returned. Should there be any differences in make, model, colour, memory this will be agreed by both parties.
We deliver anywhere in South Africa from Monday to Friday (excluding public holidays). If you live in any outlying town we might need some additional time but we promise it is worth the wait
What will the delivery cost you?
We will always try to bring your order to your doorstep in the most affordable way. Here is a simple guide to show you the options available:
Type of products
Delivery Fee
Orders over R450 (excludes TV’s, Large Appliances, Furniture, Beds, Large Items, Outdoor & Sports Equipment)
Free Delivery
Beds
Free Delivery
Orders under R450
R65.00
TV's
R100.00
Large Appliances, Beds, Inverters/Portable Inverters, Outdoor & Sports Equipment
R200.00
Large Items, DIY & Furniture
R300.00
When will delivery take place?
Our delivery team is ready to pack and deliver your order as soon as payment confirmation and required supporting documents such as TV License validation are received.
What if I miss my delivery?
We will make sure to give you a call and reschedule as soon as possible.
What if my items are damaged, faulty or incorrectly delivered?
Please notify us within 24 hours of receipt of delivery on 0800 111 081 or everyshop@jdg.co.za. We will do our best to have the damaged product collected and a new product delivered to you. For more details view our returns and refunds policy.
What if I receive the incorrect items or quantity of products?
Mistakes do happen, should you experience this please notify us immediately so that we can get our team to assist you. You can notify us on 0800 111 081 or everyshop@jdg.co.za and we will arrange to collect the incorrect items and replace them as soon as possible.
What about Returns & Refunds?
If you are not absolutely in love with your new purchase you may return or exchange your products subject to producing the original receipt and ensuring the product is in its original packaging and condition.
You are welcome to view our full returns and refund policy in our terms and conditions to guide you with the process and to learn more about products that can not be returned.
Should you wish to return items, you can use the online return functionality within 24 hours of delivery under the “My Account” Tab on the right-hand side of the navigation bar.
